Dear xxxxxxxxxx,

Thank you for your interest in FXCM.

Safety of funds is a paramount issue, and as a client of the FXCM Group, consisting of FXCM US, FXCM UK, and FXCM Asia, you receive account protection that exceeds the minimum protections required by law. Each FXCM entity is registered and licensed for foreign exchange services in its respective country of business.

The FXCM Group is under the strict supervision of government regulators and every effort is made to ensure that your funds are completely secure. In the US, FXCM is registered as a Futures Commission Merchant (FCM) with the Commodity Futures Trading Commission (CFTC) and is a member of the National Futures Association (NFA). In addition, FXCM does it primary banking with major banks, including Bank of America, HSBC, and Barclays to ensure that funds are maintained at financially sound and stable depository institutions. Government regulators protect client funds by requiring FCMs to meet strict financial standards including capital adequacy requirements. Market makers such as FXCM are required to maintain minimum capital requirements as established by the CFTC at levels deemed sufficient to protect client funds. The minimum capital requirement ratio is checked through daily and monthly reporting requirements and periodic NFA audits. If a firm is losing money and the capital adequacy ratio falls below the minimum requirements, regulators have the authority to immediately intervene for the protection of the firm's clients.

As a result of this supervision, regulated firms are a safe place to deposit money. FXCM maintains client funds in accounts that are completely separate from operating accounts at reputable banking institutions for the sole purpose of the clients' trading activity, to assure that such funds are not used for day-to-day operations, credit lines outside of trades placed by clients, and other investment purposes which may place customer assets at risk. Funds may be withdrawn from these bank accounts ONLY as a direct result of clients' trading related activities or a client's request for withdrawal. In the unlikely event of forced liquidation or financial failure of a registered firm, a trustee appointed by the federal courts would oversee the liquidation and distribution of the firm?s property and client assets.

The combination of the FXCM s registrations with various government regulators, relationships with major banking institutions, and strict internal policies and procedures provide clients with as much protection as is available in the FX industry today.


FXCM is committed to offering clients excellent execution, easy accessibility, safety of funds, and the most exceptional customer service in the foreign exchange industry. If you have any questions or concerns, please feel free to contact us 24 hours a day. You can reach us via e-mail at [email protected], via live chat from our website, or via phone at (212) 897-7660. You may also access our international toll-free numbers from this link: http://www.fxcm.com/contact-fxcm.jsp .

Kindest Regards,

Arabic Department
Forex Capital Markets
32 Old Slip, 10th Floor
New York, NY 10005
Tel: (212) 897-7660 x 2942
Fax: (212) 897-7669
Email: [email protected]




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