النتائج 1 إلى 8 من 8
- 20-10-2013, 02:37 AM #1
قصة أحمد مصطفى من الشرقية منقولة للافادة ..
الراجل دا عمل من 500$
12000$ والشركه رفضت الدفع له للاسف
راجل موهوب فوركس باعتراف الشركه بانه حقق المبلغ ولكن لانه لم يوثق صوره الهويه من اي بنك في مصر رفضو الدفع له!فهل المفروض توثيق الهويه للرابح في حين اي شخص اخر لا يطلب منه التوثيق للحصول علي الربح 10 او 100$
ahmed mostafa ahmed afifi, sharqeyah, Egypt
==
القصه كامله
hello
xemarkets stolen 12000$ from me i hope my problem resolve my problem is that i opened account with this company number 11117718 and i made 500$ deposit after 2 weeks my balance become 12248$ i tried to verify my account first they accept my paper and only want the back of my civil id after i sent it they said no please send utility bill i sent new one they said no please send bank statement after i sent it they said ok you have to answer some questions then we verify your account i answered it then they said no please we want you to certify your bank statement after you certify it we will verify your account i certified it they said ok we accept it then after 5 days they said you have to answer some questions then we verify your account i answered it they sent message to me today that they refuse my papers and decide to terminate my account i have all my papers and i am ready to send it to anyone in the world to take my right again and i have all original papers i am sure that i will take my right and i hope forexpeace academy contact my mail to send all of my papers to them to ensure from all what i say please help me to take my right
please help me as i donot have any money to my life as i lost my work and hope to restore my money from this company which stolen me i am ready to give my mail password to forexpeace academy admin to check contacts between me and xemarkets back office i have all messages at sent file i hope that forex peace academy wil help me Rebuttal: Added by Chris A. Zacharia on 2013-07-08 02:42 Dear Ahmed Mostafa Ahmed Afifi,
We are always committed in providing excellent service to our clients and we take pride in our reputation. As a European Union regulated broker and since we comply with many authoritative bodies, there are certain procedures that we are bound to follow such as KYC (know your client).
I would like to highlight that the reason for closing your accounts and refunding back your initial deposit is due to the fact that you have provided us with edited documents as a proof of residency. You were initially residing in Kuwait and the first account you opened with us was verified. However after more than 6 months you opened another account, and by law we are obliged to verify your account again. You have re-allocated to Egypt (and you gave us different excuses for your move) and the documents you have sent us were not correct. Therefore we requested you to send us certified documents from the court or a bank, but your documents were sent to us certified by a University. Your account was undergoing investigation by our compliance department and after full review your documents have been deemed unacceptable by our company.
Moreover, your accounts are still being accessed from a Kuwait IP and an Egyptian IP, even though you have *******d us that you are currently residing in Egypt.
Your account manager was always in contact with you and he has tried calling you several times however you refused to be contacted by phone and just to be reached by e-mail.
Kindly note that in such case and under the provision of the laws specified in our terms and conditions, XM is bound to refund the deposit back to the credit/debit card, close your trading account (s), nullify all trades carried out in your trading Account, and to cancel all losses/profits garnered in your trading account (s). XM has already refunded back your full deposit of $500.
We strictly advise you to read our terms and conditions which are transparently posted on our website. XM operates and complies with all the European laws and directives for the prevention of fraudulent transactions, and as such is not bound to, nor tolerate any threats and/or comments on any forums posted by clients as means to receive money after their fraudulent actions.
Thank you
Carol P. – Official Representative of XM (Trading Point of Financial Instruments Ltd).
رابط الشكوي الاصلية
آخر تعديل بواسطة المراقب العام ، 20-10-2013 الساعة 02:52 AM
- 20-10-2013, 03:06 AM #2
الله المستعان
ربنا معاه
- 20-10-2013, 03:17 AM #3
يا باشا دا شئ طبيعي يعني عايز الراجل يحول 500 دولار الي 12 الف دولار في اسبوعين وعايزنهم يدفعولة ههههههههه
مينفعشي طبعا لان الشركة حاتدفع من جيبها 11500 دولار لان اساسا دي شركة ماركت ميكر والصفقات مش بتبقا علي السوق الحقيقي يعني بيكسبو من خسارتك وبيخسرو لو كسبت
يعني الاخ عايز يدفعو 11500 دولار من لحم الحي هههههههههههههههه
- 20-10-2013, 08:49 AM #4
يفضحهم في http://www.forexpeacearmy.com/public/review/www.xm.com
و حيرد علية كريستس يقولة تعالي و حنراضيك
- 20-10-2013, 02:00 PM #5
- 20-10-2013, 02:04 PM #6
وشركة xm حاليا كنت فاتح معهم حساب ايام ما كانت الشركة تحت اسم Trading-Point واغلقو حسابي بدون احم ولا دستور ههههههه
بس كان حساب بونص بدون ايداع
- 07-01-2016, 05:47 PM #7
اخي العزيز انا من تعرضت لهذه المشكلة
وللتوضيح انا بعد ملاحقتي لهم اعترفت الشركة بالخطا
واعطوني كل اموالي
طبعا انا لقيت موضوعك بالصدفة وحبيت اني اشهد الحق
- 17-03-2016, 06:21 PM #8
الله يوضك