النتائج 1 إلى 7 من 7
- 16-05-2012, 03:18 AM #1
مشكلة لا استطيع اغلاق الصفقات او الغاء الاوامر المعلقة Metatrader 4 فكسول استراليا
السلام عليكم ورحمة الله وبركاته
كما موضح لكم بالعنوان ..
لا استطيع ان اقفل الصفقات او الغي الاوامر المعلقة في ميتاتريدر 4 شركة فكسول فرع استراليا ..
صارلي من الساعه 12 بحاول
يطلعلي في بداية الامر بعد ان اضغط close .. يطلع order accepted .. ثم يظهرلي off quotes
جربت من الجوال الايفون نزلت البرنامج ونفس المشكلة ..
جربت مسحت البرنامج وعملت ريستارت ورجعت ثبته ولكن نفس المشكلة ..
حولت البرنامج للعربي وطلعلتي الرساله انه " غير قادر للمتاجرة " وتحتها مكتوب " الرجاء التحقق من عمليات المعلمات والتجربة مرة اخرى "
اتمنى انكم تساعدوني يا اخوان .. لدي صفقات معلقة وتم تفعيل وحده منها .. وحالياً وانا اكتب الموضوع خسران -56 نقطه
- 16-05-2012, 03:32 AM #2
خش على حسابك بالنت والغي الصفقه ... او انك تراسل الشركه وتبلغهم بها الشي ... وإن شاء الله يرد عليك واحد فاهم لاني حابب اساعدك بس الشركة الي انت متعامل معاها ما جربتها ... والله يهون عليك إن شاء الله
- 16-05-2012, 03:42 AM #3
- 16-05-2012, 03:49 AM #4
حاليا انا مع الايف شات للموقع .. اخيرا ردوا علي
Chat InformationYou are now chatting with 'Rhonda'
HASSAN TARIK ALRASHID: Hi
Chat InformationPlease wait while I transfer the chat to the best suited site operator.
Chat InformationYou are now chatting with 'Rhonda'
Rhonda: Hello Hassan
HASSAN TARIK ALRASHID: I'm having problem with closing orders
HASSAN TARIK ALRASHID: when I'm trying to close it there is a massege come out " Off quotes "
Rhonda: Im going to have to ask that you provide your trading account number and the ticket numbers/trading positions you are having a problem closing
Rhonda: I will transfer you to a trader so that he can take a look to determine what your problem may be
HASSAN TARIK ALRASHID: and of it there are one of the pending orders that I wanted to cancel is now ON .. and I'm losing until now -62 points
Rhonda: Ok-Hassan
Rhonda: One moment
HASSAN TARIK ALRASHID: sure
Chat InformationPlease wait while I transfer the chat to 'Chris A.'.
Chat InformationYou are not currently in a chat session.
You are not currently in a chat session.
Chat InformationYou are now chatting with 'Chris A.'
HASSAN TARIK ALRASHID: Hello Chris
Chris A.: hello sir, what ticket are you referring to pls?
HASSAN TARIK ALRASHID: 14621523
HASSAN TARIK ALRASHID: 14621529
HASSAN TARIK ALRASHID: 14621535
HASSAN TARIK ALRASHID: 14621537
HASSAN TARIK ALRASHID: 14621525
HASSAN TARIK ALRASHID: 14621534
HASSAN TARIK ALRASHID: 14621543
Chris A.: moment pls
- 16-05-2012, 04:10 AM #5
الحمدلله الحمدلله الحمدلله .. اللهم لك حمد .. تم تعويضي عن الخسائر .. والصفقات الي كنت بقفلها خسرانه كأنها ماتمت .. وجاني ربح زياده .. المحادثة بينكم ..
HASSAN TARIK ALRASHID: Take your time
Chris A.: thank you for waiting
Chris A.: for starters, do you want me to cancel your entry orders?
HASSAN TARIK ALRASHID: Yes please .. and now .. i'm trying to cancel them from3 hours before !
Chris A.: ok one moment pls
HASSAN TARIK ALRASHID: take your time
Chris A.: thank you for your paitience
Chris A.: i have cancelled the entry orders
Chris A.: lets take a look at 14621523
HASSAN TARIK ALRASHID: and The company must compansated me for my lose
Chris A.: no problem sir, i will close 3 tickets at break even sir
Chris A.: 14621523
Chris A.: 14621529
Chris A.: 14621537
HASSAN TARIK ALRASHID: ok
Chris A.: for your remaining trade 14621535, you are up money here sir $10
Chris A.: do u want me to close this ?
HASSAN TARIK ALRASHID: Yes please
Chris A.: ok sir, that is done, thank you kindly for your patience
Chris A.: we apologize for the inconvenience
HASSAN TARIK ALRASHID: Thank you very much Chris
HASSAN TARIK ALRASHID: what was the problem ?
Chris A.: my pleasure sir
Chris A.: it appears that you have encountered a technical issue losing the server connection
Chris A.: i will forward this text to our IT department
HASSAN TARIK ALRASHID: I was trying to close the orders from my Iphone 4 and shows me the message off quotes .. so I tried from my laptop and Its the same message
Chris A.: ok sir, that is noted
HASSAN TARIK ALRASHID: Thanks Chris .. Can I trade normally now ?
Chris A.: i will inform our tech department
Chris A.: yes you can
HASSAN TARIK ALRASHID: Thanks
HASSAN TARIK ALRASHID: have a nice day
Chris A.: you're welcome sir
Chris A.: have a good day
Chris A.: Thank you for chatting with us. It was a pleasure speaking with you.
Chat InformationChat session has been terminated by the site operator.
شكرا لك abojassar وشكرا لاستاذي googlee ..
- 16-05-2012, 04:19 AM #6
شركة محترمة
- 16-05-2012, 05:15 AM #7
زين الحمدلله
ألف مبروك